Billing and Insurance
Online payment codes.
On the bottom of the statement you received in the mail, please refer to the payment code and select the appropriate link below to make your online payment.
Co-payments:
Co-pays are required at the time of service payable by credit/debit card, cash or check.
What to bring:
When visiting our offices, please bring your most current/active insurance card and a photo ID to ensure that your information is up to date and valid at the time of service.
Commercial insurance:
Should your plan require any referrals, please be sure to obtain one before seeing one of our providers.
Workers' compensation:
Please be sure to provide your employer name/phone number, date of injury, and workers’ compensation insurance carrier information (i.e. carrier, adjuster’s name, claim #, phone number). We will bill your commercial insurance should the workers’ compensation claim become denied/not accepted.
Automobile accident:
If the accident occurred in Connecticut and you have the medical provision (MedPay) on your auto policy, regardless if the accident was your fault or not, we must bill your auto carrier. Please provide the date of the accident, auto carrier’s name, address, adjuster’s name, claim # and phone number. We will bill your commercial insurance should there be no MedPay or if the MedPay has been exhausted.
School sports injury:
If the patient was injured playing an organized school sport, be sure a claim form has been filed with your school’s sports injury accident insurance. This information will need to be provided to us along with your active commercial insurance card. We will bill the commercial insurance and school sports injury accident insurance accordingly.
Questions or Telephone Payments:
For questions about your bill, to verify balances and to make payments please contact our billing department
Phone:
Email:
Insurance
Connecticut Orthopaedics participates with most of the major insurance carriers. Please call the phone number on the back of your insurance card if you need to verify if Connecticut Orthopaedics is participating with your insurance or call our billing department at 203.626.0160
For reference: Our Tax ID is 06-0855842
- Aetna
- Anthem Blue Shield
- Cigna
- Connecticare
- First Health
- Great West
- Guardian
- Healthcare Value Management
- Health Management Center
- Medicare
- Medicare Advantage
- Oxford/United Healthcare
- Railroad Medicare
- Workers' Compensation
- Commercial Carriers