MRI Receptionist

Website ctorthopaedics Connecticut Orthopaedics

Moving forward together

Job Summary: The MRI Receptionist position focuses on reviewing approved MRI authorizations and contacting the patient to schedule internal and external MRI services. Responsibilities also include managing the patient check-in process for the department and supporting other elements of the department when required.

Schedule & Locations

  • Tuesday, Thursday, Friday 3pm-9pm plus possible weekend shifts
  • Hamden and Branford office locations

Skills and Abilities

  • Ability to communicate effectively and clearly across the department and to patients
  • Time management
  • Knowledge of MRI services and clearance questions prior to scheduling the exam
  • Strong aptitude in the use of computer applications
  • Exceptional interpersonal skills
  • Capability to pivot to fulfill a stat MRI request

Roles and Responsibilities

  • Reviewing completed MRI authorizations as they become available to schedule exam
  • Management of incoming calls to the department
  • Navigating provider schedules to schedule MRI follow-up appointments
  • Frequent utilization of phones
  • Documentation in department database to track and communicate the status of an authorization and scheduled appointments
  • Operation of computer and its applications to meet job expectations
  • Escorting patients to and from the mobile MRI trailer

Experience/Educational requirements:

  • High School diploma or equivalent required
  • Minimum 1 year of experience in a clinical setting
  • Knowledge of MRI services preferred but not required
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