Medical Receptionist

Website ctorthopaedics Connecticut Orthopaedics

Moving forward together

SKILLS AND ABILITIES

  • Excellent communication and interpersonal skills
  • Strong customer orientation
  • Demonstrative initiative and ability to multi-task
  • Strong organizational skills and systems aptitude
  • Solid computer skills including proficiency with Microsoft Office
  • Knowledge on pre-approvals with insurance companies
  • Knowledge of Workman’s Compensation and Motor Vehicle Accidents is a plus

ROLES AND RESPONSIBILITIES

  • Follows all Connecticut Orthopaedic Specialists P.C. policies and procedures include but not limited to human resources, clinic, administrative, HIPAA and compliance
  • Greet patients and visitors, check in patients, verify insurance
  • Enter patient demographics and insurance information into the Electronic Medical Record
  • Determine fees and process appropriate co-pays, properly record information
  • Maintain appropriate levels of cash and balance cash drawer according to procedure

EDUCATION AND EXPERIENCE

  • High School Diploma or GED required
  • Associate of Arts degree, Medical Assistant or Medical Administrative certificate or higher preferred
  • Minimum of two years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations
  • Orthopedic or Physical Therapy background preferred
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