Certified/Registered Medical Assistant – multiple locations (Hamden, Branford, Milford)

Website connecticutorthopaedics Connecticut Orthopaedics
YOU ARE: Highly proficient in your role and responsibilities, able to manage multiple and shifting priorities to serve as a valued member of a team, highly organized and are looking to add value to an innovative growing practice. You are reliable and accountable and get along well with others.
THE OPPORTUNITY: Connecticut Orthopaedic Specialists is a growing healthcare organization, with our corporate operations located in Hamden.
Summary:
The clinical MA position provides direct support to the physician and assists with all aspects of the physicians’ practice. Responsibilities include but are not limited to: clinical scheduling, clinical patient flow, surgical and test authorization, scheduling and follow up, patient contact, and liaison with outside agencies.
Duties and Responsibilities
- Booking provider requests for tests and surgeries for patients and obtaining authorizations, recording information in proper location
- Contacting outside facilities and processing related paperwork such as other physician offices, hospitals, and surgical centers and providing them with the necessary information to schedule tests and surgeries
- Following up on surgical patients to ensure necessary pre-op and testing appointments have been completed
- Contacting patients with pertinent information regarding their scheduled test or surgery and scheduling necessary follow up visits
- Ensuring tests results are received before surgery; are reviewed and distributed appropriately (i.e. provider, facility, etc.)
- Accurately documenting necessary information in the computer system, such as pre-certification numbers, and chart for patients having tests and procedures
- Preparing paperwork, x-rays, and other documents as needed for the physician to be available for him or her to take to surgery
- Addressing patient concerns and questions as needed
- Directing requests for worker compensation approval of tests and surgeries and other related information to the case manager
- Pre-authorizing and calling in prescriptions and/or injectables for the physician
- Scheduling post-op and first physical therapy appointment and informing patient
- Applying casts, removing wound dressings, sutures, and casts
- Fitting patients with durable medical equipment and braces appropriately and completing billing paper work accurately
- Assist physician in clinic with rooming patient, confirming chart information as needed, scheduling follow-up appointments; significant work in the EMR.
Skills and Abilities
- Demonstrated knowledge and compliance of all HIPAA regulations
- Demonstrated critical thinking skills
- Experience working an an EMR (electronic medical record) required
- Must possess proficient computer skills including Microsoft Office Suite
- Must have excellent interpersonal, verbal and written communication skills
- Must be able to communicate effectively with physicians, surgeons, physician assistants and other senior clinical practitioners
- Must have excellent time-management skills
- Must have outstanding professional medical phone communication skills and can coordinate with outside facilities to obtain patient medical information, following HIPAA regulations
- Ability to relay information in a positive manner and calm patients, presenting solutions for their problems
- Must have own transportation as physicians see patients in 3-4 offices per week
- Experience with casting/cast removal considered a +.
Education and Experience
- Certification from an Accredited Medical Assistant program or prior training, education and experience from which comparable knowledge and skills are acquired leading to a Medical Assistant title
- High school Diploma or equivalent (GED) required
- 1-3 years of experience as a Medical Assistant or Medical Secretary required
- Experience in an orthopaedic practice preferred and will be first considered for this position
Connecticut Orthopaedic Specialists P.C. is an Equal Opportunity/Affirmative Action Employer M/F/D/V.
Job Type: Full-time